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FAQ

 

How do I register?

Rideau Lakes Skating Club uses an online platform for registrations. ALL registrations must be processed through a family account set up by a parent/guardian. 

  1. Create your family account
    • Click on the Login Icon at the top right of the screen
    • If you already have an account, enter your login information and go to step 2 to register for a program
    • If this is a new account, complete the information on the right hand side of the page called "First Time Registering?"
      • Enter your personal information first as the account owner
      • Please do not "opt out" for any message groups. This will ensure you get notifications from the club
      • To add your skaters to your account - click "Add skater" and complete the skater information
      • Repeat step c for other skaters
  2. Register for a program 
    • Hover over the word Registration in the top banner
    • Scroll through the program offerings and click the Register button for the desired program
      • If you have more than one skater you will be asked to choose which skater you are registering for the program
    • Repeat step 3 until you have registered all skaters for all programs
    • To checkout, click on the shopping cart icon at the top right of the page
    • Complete the checkout process
      • Review your shopping cart
      • Complete Billing Information and Policy Review and Acceptance
      • Complete Payment Information
  3. You will receive notification of the successful registration!

What forms of payment do you accept?

We accept credit card, e-transfer or 3rd party funding. 

Please visit our funding options page for more information on local funding. 

What program should I choose?

New to skating? Check out our CanSkate & Advanced CanSkate FAQ page (in the side menu) to help your determine which program is best!

What is the volunteer fee?

Rideau Lakes is run by volunteers and we need the help of all members to ensure the club continues to operate into the future. As such we charge a mandatory volunteer fee of $60. To redeem your $60 you MUST earn 10 volunteer credits. Credits can be earned by registering for any volunteer tasks online or by joining our board of directors.

Volunteer Hour Registration